Privacy Policy

Privacy Policy for Deaf Talk

This Privacy Policy explains how Deaf Talk, developed by AppOgram Engineering LLC, collects, uses, and protects the information you provide when using our mobile application. Your privacy is important to us, and we are committed to safeguarding your personal data in compliance with Google Play policies and applicable data protection requirements.

1. Information We Collect

We may collect the following types of information when you use the app:

a. Personal Information

We may collect:

• Name
• Email address
• Profile photo
• Saved words, phrases, or profile-related content that you choose to add within the app

b. Device and Technical Information

We may collect:

• Device model
• Operating system version
• Diagnostic and technical performance information
• Crash reports and app analytics used to improve reliability

c. Permissions and Sensitive Data

Depending on the features you use, Deaf Talk may request access to:

Microphone

Used for voice features and communication between users.

Location

Used for emergency support, nearby listener connections, and map-related features while the app is actively being used.

Camera

Used for profile picture setup and image-related features.

Photos and Storage

Used to upload profile pictures or other images selected by the user.

Contacts

Used only if you choose to use contact-related features provided within the app.

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts.
• Enable chat, voice, and emergency communication features.
• Connect users with nearby listeners based on location while the app is in active use.
• Improve app performance, reliability, and safety-related functionality.
• Provide a personalized and secure user experience.
• Respond to support requests and user inquiries.

3. Location Data

Deaf Talk may access your location only while you are actively using the app for purposes such as:

• Activating listener-related features.
• Connecting with nearby listeners.
• Supporting emergency and map-based functionality.

Deaf Talk does not request or collect background location data.

4. Microphone Access

Microphone access may be used for:

• Sending voice messages or alerts.
• Enabling real-time voice communication between users.

We do not record or store audio without your action or consent through app features.

5. Third-Party Services

To provide and maintain app functionality, we may use trusted third-party service providers, including:

• Firebase Authentication
• Firebase Cloud Messaging
• Firebase Analytics
• Notification services
• Cloud infrastructure providers

These services may process limited information necessary to operate the app and are used only for legitimate service-related purposes.

6. Data Sharing and Security

We do not sell, trade, or rent your personal information to third parties.

Information may be shared only:

• When required by law.
• When reasonably necessary to protect user safety.
• When needed to provide app functionality through trusted service providers.
• When you have provided consent.

We implement reasonable administrative, technical, and security measures designed to help protect your information from unauthorized access, disclosure, or misuse.

7. User Control

You may:

• Revoke permissions such as location, microphone, camera, contacts, or storage through your device settings.
• Stop using optional app features that require specific permissions.
• Request assistance regarding your account or data by contacting us.

8. Children’s Privacy

Deaf Talk is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

In addition, we strictly prohibit any form of child sexual abuse and exploitation (CSAE), grooming, or harmful behavior involving minors on our platform. If we become aware of any such content or activity, we may remove the content, suspend the related account, and report the matter to the appropriate authorities where required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes may be communicated through the app or our official channels. Your continued use of the app after changes become effective constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

AppOgram Engineering LLC

📧 Email: appogramengineer@gmail.com
🌐 Website: https://appogramengineering.com/

App and Developer Information

App Name: Deaf Talk
Developer: AppOgram Engineering LLC